How VedNexHomes collects, uses, stores, and protects your personal information in accordance with the Australian Privacy Act 1988.
Plain English summary: When you use VedNexHomes to find a property, we collect your contact details and property preferences. We share these with relevant builders and developers so they can present matching properties to you. We do not sell your data to third parties for advertising purposes.
Vedanat Nexus Pty Ltd (ABN 91 696 500 188) trading as VedNexHomes ("VedNexHomes", "we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website at vednexhomes.com.au or submitting a property enquiry, you consent to the collection and use of your personal information as described in this policy.
We collect personal information when you:
We collect information directly from you where possible. In some cases, we may receive information about you from builders or developers who refer you to our service.
We use your personal information to:
We will not use your information for purposes unrelated to the above without your consent.
We may share your personal information with:
When you submit a property brief, we share your contact details and property requirements with relevant builders and developers in our network so they can present matching properties to you. By submitting an enquiry, you consent to this disclosure.
We engage trusted third-party service providers to help operate our business, including website hosting, customer relationship management (CRM) platforms, email delivery services, and analytics providers. These providers are contractually required to handle your data securely and only for the purposes we specify.
We may disclose your information if required to do so by law, or to protect the rights, property, or safety of VedNexHomes, our clients, or others.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Some of our third-party service providers may store or process data outside Australia (for example, cloud-based CRM or email platforms hosted in the United States or European Union). Where this occurs, we take reasonable steps to ensure those providers are bound by privacy obligations comparable to the Australian Privacy Principles.
By using our service, you consent to your personal information being transferred to and stored in countries outside Australia where our service providers operate.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. Measures include:
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time (see Section 9).
Our website uses cookies and similar tracking technologies to improve your experience and understand how visitors use our site. Cookies we use include:
You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of our website.
Under the Australian Privacy Principles, you have the right to:
To exercise any of these rights, contact us at privacy@vednexhomes.com.au. We will respond within 30 days.
By submitting an enquiry, you consent to receiving property alerts, match notifications, and relevant communications from VedNexHomes. You can unsubscribe from these communications at any time by:
We comply with the Spam Act 2003 (Cth) in all marketing communications.
Our service is not directed at individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
We may update this Privacy Policy from time to time to reflect changes to our practices or applicable law. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the revised policy.
If you have questions, concerns, or complaints about how we handle your personal information, please contact our Privacy Officer:
📞 1300 000 000
📮 [Insert postal address]
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.